During a power outage, an automatic backup system kicks in within seconds, restoring power to your home automatically. Unlike manual starting processes for portable units, this system activates as soon as power is lost. Moreover, a properly installed backup generator system is generally safer than using a portable one, significantly reducing the risk of carbon monoxide poisoning.

With a permanent generator installation, you can avoid the hassle of running extension cords throughout your home. Unlike portable generators, which require storing gasoline for emergencies, automatic generator systems are connected to your natural gas or propane supply. This eliminates the need for refilling gas tanks, ensuring continuous power as long as the gas supply remains intact.

Coolray sells and installs Honeywell/Generac; however, we service and maintain other brands as well.

At least once a year. Your system relies on an engine to perform when you need it most, and just like any engine, it needs to be serviced regularly.

No, not unless it is time for your regularly scheduled maintenance.

No. These systems are designed to be used as a backup power source, not a primary source. Using the generator for your primary source would be very expensive to operate and can reduce the manufacturer’s warranty.

There are several, very basic online tools that will give you a ballpark idea; however, to correctly size a generator, you need a qualified electrician with experience in system design to do a site visit with a detailed evaluation.

This is not a DIY project. We suggest having a qualified electrician install it to make sure you comply with National Electrical Codes that insure a safe installation. You should also be sure to check any H.O.A. requirements and local regulations. A good system designer will do this as part of your evaluation.

Quality generators should be equipped with overload protection that will protect the generator in the event of an overload condition. The engine will still operate, but the unit will not produce electricity. Once the overload condition is gone, the unit can be reset, returning the generator to normal operating condition.

Placing your generator in the proper location is key. Each home is different so it’s best to have a free in-home assessment by a qualified electrician to determine proper location. Never install a generator near windows, doors, or other openings that might allow carbon monoxide to build up inside the home.

Concrete is the best base for a worry-free installation.

Natural gas, propane, and diesel fuel.

The unit internally monitors incoming utility voltage and when it senses a power loss, it starts automatically restoring power to the home within seconds. Your system may also self-start once a month for routine maintenance and self-monitoring. (See next question)

There is an indicator light on the unit. Also, if the generator is installed by Coolray Electrical, your system will send our team remote alerts and notifications of problems proactively discovered during monthly self-testing.

As long as your fuel supply lasts. In most cases, a direct natural gas line to your generator should provide an uninterrupted supply of fuel for your system. If you choose propane or diesel, be sure to consider supply and fuel storage needs.

Every home and situation is different. It depends on the items you wish to ensure have power when the lights go out. During a free in-home evaluation, your Coolray Electrical system designer will ask you specific questions to determine a recommended power supply that is right for your home and your individual needs.